Digital Managed Services

Intelligent Care for Regulated Applications

Custom-made Solutions to Manage your Unique Digital Ecosystems

streamCARE is an application maintenance and support ‘as a service’ business model that serves multiple software product lines such as TrackWise, TrackWise Digital and Salesforce spanning the Life Sciences, Consumer Product Goods, and other regulated industries.

Your mission critical applications are valuable assets that you’ve chosen to invest in. Get the maximum return on that investment by keeping your systems healthy and properly maintained. streamCARE Managed Services provide “peace-of-mind” for your system performance.

With our help, you can implement a program that has predictable spending, performs better, gives you faster response times, reduces risk, downtime and total costs, all while expanding your organization’s reach.

Our support solutions are custom-made to manage your unique digital ecosystems. Our goal is to tailor a plan that can include any combination of our professional services so that you don’t need to use excess resources on maintenance. After all, you have a business to run; we’ll take care of administrating your TrackWise® system applications

monitorIQ

A digital solution to proactively monitor your critical applications

Benefits

Reduce Costs

Is your organization/department looking for ways to reduce costs and expenses?

Re-Prioritize Your Critical Applications

Do competing priorities get in the way of clear application administration of critical applications?

Count on Skilled Resources

Are your organization’s resources spread too thin, or do you need more skillsets to run your application?

Get Ahead

Are you constantly putting off new projects and facing a backlog of user requests?

Supplement & Refocus

Do you want to supplement and refocus internal resources?

Software Application Support
Software Application Support
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Custom Development and Web Services Support
Custom Development and Web Services Support
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Analytics, Reporting, and Business Intelligence
Analytics, Reporting, and Business Intelligence
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Database Administration Support
Database Administration Support
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Capabilities

Best-in-Class Support

Benefit from access to fully accredited administrative and technical IT Professionals.

Committed Resources

All resources and engagements have committed backups and delegates.

Partial or full FTE support

Get support for the existing IT staff, or full on-site staff augmentation.

Global Support Options

Access around-the-clock, global support, as needed. Extend your organization without the full-time employee costs.

Remote Monitoring

Remote service and alert dashboard integrated into your streamCARE service monitor support response time.

Vendor Management

We deal with software vendors and discuss issues on your behalf.

Predictable spending

Under your tailored program, you pay one flat affordable rate. No hidden charges. Reduce the total cost of ownership for your critical enterprise applications.

Reduced down-time

Reduced down-time means better performance and fewer glitches in your critical enterprise applications.

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