Intelligent Care for Regulated Applications
streamCARE is an application maintenance and support ‘as a service’ business model that serves multiple software product lines such as TrackWise, TrackWise Digital and Salesforce spanning the Life Sciences, Consumer Product Goods, and other regulated industries.
Your mission critical applications are valuable assets that you’ve chosen to invest in. Get the maximum return on that investment by keeping your systems healthy and properly maintained. streamCARE Managed Services provide “peace-of-mind” for your system performance.
With our help, you can implement a program that has predictable spending, performs better, gives you faster response times, reduces risk, downtime and total costs, all while expanding your organization’s reach.
Our support solutions are custom-made to manage your unique digital ecosystems. Our goal is to tailor a plan that can include any combination of our professional services so that you don’t need to use excess resources on maintenance. After all, you have a business to run; we’ll take care of administrating your TrackWise® system applications
Is your organization/department looking for ways to reduce costs and expenses?
Do competing priorities get in the way of clear application administration of critical applications?
Are your organization’s resources spread too thin, or do you need more skillsets to run your application?
Are you constantly putting off new projects and facing a backlog of user requests?
Do you want to supplement and refocus internal resources?
Benefit from access to fully accredited administrative and technical IT Professionals.Committed Resources
All resources and engagements have committed backups and delegates.Partial or full FTE support
Get support for the existing IT staff, or full on-site staff augmentation.Global Support Options
Access around-the-clock, global support, as needed. Extend your organization without the full-time employee costs.
Remote service and alert dashboard integrated into your streamCARE service monitor support response time.Vendor Management
We deal with software vendors and discuss issues on your behalf.Predictable spending
Under your tailored program, you pay one flat affordable rate. No hidden charges. Reduce the total cost of ownership for your critical enterprise applications.Reduced down-time
Reduced down-time means better performance and fewer glitches in your critical enterprise applications.