Managed Services

Are you getting everything you want out of your TrackWise® platform?

TrackWise® is a versatile, powerful system that promises transformational benefits to the enterprise that uses it properly; that’s why Process StreamTM is available to manage your organization’s TrackWise® EQMS platform. We are your partner in unlocking everything it has to offer. There’s no need to worry that you don’t have the in-house resources to properly handle day-to-day TrackWise® operations; Process Stream’sTM administration team is fully accredited through Sparta Systems. With multiple levels of support to best accommodate your business, budget, and needs, ranging from mentoring of your existing IT staff to full on-site staff augmentation, you know you’re always covered.

Managed Services for TrackWise® at a Glance

Comprehensive on-site managed services

Comprehensive Service (on-site)

A staff augmentation model to keep your business-critical applications highly available.

Comprehensive off-site service

Comprehensive Service (off-site)

Providing complete and comprehensive off-site application support and administration for your systems. Ideal for an organization that does not have an in house support team.

Essential manged services

Essentials Service

A collaborative support model to bring subject matter expertise to your current application support and administration teams when you need it. Ideal for an organization with an inexperienced or understaffed support team.

Manged services mentoring

Mentoring Service

Ideal for groups with an existing application support team or administrator but requires subject matter expertise and consultation from time to time.

Process StreamTM Managed Services’ IT service management professionals empower you to focus on running your business instead of worrying about your EQMS operations. Our team of trained, Sparta-accredited consultants can optimize your business through operations including:

  • Seamless onboarding of in-house personnel
  • Expert training of in-house TrackWise® administration
  • IT system migration from testing to production
  • Continuous application support and system administration
  • Troubleshooting and ticket handling
  • Hands-on support
  • Single-point-of-contact Consulting

With Process StreamTM Managed Services, you can reduce your operational complexity and get in-depth TrackWise® knowledge, assistance, and support which lets you devote internal resources to strengthening and expanding your business. Process Stream’sTM IT consulting services make it so that your quality ecosystem never gets out of hand. A strategic and flexible solution for implementing and maintaining an EQMS system, Process StreamTM Managed Services are custom-tailored to your business so that your needs are being met.

Process StreamTM Managed Services empowers your business to succeed – with a personal touch.


 
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